Cancellation Policy 

Canceling an Order: What You Need to Know 

Payflash Tech Solutions Private Limited ("we," "our," "us") is at the helm of trendzloom, with a clear mission to assist, and guide our users ("you," "your"). Cancellation is only possible if the order has not moved to the final processing stage. Once confirmed, an order enters processing, and cancellation requests may not be accommodated. Modified products may not be eligible for cancellation. Customers should review their order details before completing the purchase. If an order cannot be canceled, alternative solutions may be provided where applicable. 

How to Submit a Cancellation Request 

We offer a simple process for submitting cancellation requests. Customers can initiate a request through their account or contact our support team with the necessary order details. A confirmation will be sent if the cancellation is approved, along with any applicable terms. Orders that are already prepared for dispatch may not be eligible for cancellation. Timely action increases the likelihood of a successful cancellation request. 

Exceptions to Cancellations 

• Orders that have been personalized, altered, or specially curated cannot be canceled. 
• Once an order has been packed and labeled, cancellation may not be possible. 
• Some products may have specific cancellation guidelines based on their nature. 
• Requests made after the cutoff stage will not qualify for cancellation. 
• Customers are advised to check product descriptions carefully before placing an order. 

Refunds After a Successful Cancellation 

If a cancellation is approved, eligible refunds will be processed as per the original payment method. Certain deductions may apply based on payment processing requirements. Refund timelines and conditions will be shared once the request is approved. Customers will be notified via their registered contact details regarding the refund status. For any additional queries, support is available to assist with concerns. 

Understanding Policy Adjustments 

• The cancellation policy may be updated periodically to reflect business and service changes. 
• Any modifications will be mentioned in this section for transparency. 
• Customers are encouraged to review this policy before making a purchase. 
• Continued use of our platform signifies acceptance of any revised terms. 
• We prioritize clear communication to ensure a smooth experience for all users. 

Commitment to Customer Convenience 

We value customer satisfaction and strive to provide a smooth cancellation process. While not all orders may be eligible for cancellation, we do our best to accommodate requests. Transparency is key, and we ensure customers are informed about eligibility criteria. For any clarifications, our support team is available to assist with queries. We appreciate your understanding and cooperation in adhering to this policy.